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22TROUBLESHOOTING

TROUBLESHOOTING

The software may be updated for improvement in performance. The customer is responsible to ensure the compatibility of their equipment with any LG Electronics software. If needed, please consult

with LG Electronics and update new software versions according to the guidance provided by LG Electronics.

Problem

Solution

 

••Check if anything such as tape has been placed over the receiver.

Cannot control the TV with

••Check if there is any obstacle between the product and the remote

the remote control.

control.

 

••Replace the batteries with new fresh ones.

 

••Check if the product is turned on.

No image display and no

••Check if the power cord is connected to a wall outlet.

sound is produced.

••Check if there is a problem in the wall outlet by connecting other

 

products.

 

 

The TV turns off suddenly.

••Check the power control settings. The power supply may be interrupted.

 

••Check if the auto off feature is activated in the TIME settings.

When connecting to the

••Turn the TV off/on using the remote control.

PC (RGB/HDMI DVI), No

••Reconnect the RGB/HDMI DVI cable.

signal or Invalid Format is

••Restart the PC with the TV on.

displayed.

 

 

 

Vertical and horizontal lines

••Refrain from using electronic devices, such as cordless telephones,

with net patterns appear

hair dryers, or electrical drills near the product. The problem is a result

of high-frequencies and strong electro-magnetic fields caused by these

on the screen momentarily

devices. The product may power off if you continue to use it near these

that are shaking.

devices.

 

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LG Electronics 32LY560M, 42LY560M, 28LY560M, 22LY560M owner manual Troubleshooting