9
unlocking the phone again.
When you can’t recall your Unlock
Pattern, PIN, or Password:
If you logged into a Google account on
the phone and failed to use the correct
pattern 5 times, tap Forgot pattern? You
will be required to sign in with your Google
account and prompted to create a new
unlock pattern.
If you have set a backup PIN, you can
unlock the screen by entering the backup
PIN.
If you haven’t created a Google account on
the phone or you forgot your PIN , Password,
and the backup PIN, you need to perform a
hard reset.
n
Caution
If you perform a hard reset, all user
applications and user data will be deleted.
Please remember to back up any important
data before performing a hard reset.
Read ALL steps before attempting.
1Turn the phone off.
2At the same time press and hold Volume
Down Key + Power/Lock Key .
3When phone vibrates, release keys and
repeatedly tap the Back Key + Home
Key until the green Android Robot
animation appears.
4Your device will perform a hard reset.
5. Using Safe Mode
To recover your phone when malfunctioning.
1Turn off your phone and reboot. When you
see the booting animation (Rethink
Possible
SM
) press and hold the Volume
Down Key . Your main screen will then
be displayed with the words "Safe mode" in
lower left corner.
2From the Home screen, tap the
Menu Key
and tap
Settings > Apps
.
3Tap one of the available tabs at the top of
the screen and select the application you
wish to uninstall.
4Tap
Uninstall
and
OK
to confirm.