66Troubleshooting

6 Troubleshooting

6

Troubleshooting

General

Symtom

Cause & Solution

 

 

 

The Power does not

Plug the power cord into the wall outlet securely.

turned on.

 

 

 

 

 

The unit does not start

Insert a playable disc. (Check the disc type, color system, and

playback.

 

regional code.)

 

Place the disc with the playback side down.

 

Place the disc on the disc tray correctly inside the guide.

 

Clean the disc.

 

Cancel the Rating function or change the rating level.

 

 

 

The angle cannot be

Multi-angles are not recorded on the BD/DVD Video being

changed.

 

played.

 

 

 

Cannot play music or

The fi les are not recorded in a format that the unit can play.

photo files.

 

 

 

 

 

The remote control does

The remote control is not pointed at the remote sensor of

not work properly.

 

the unit.

 

The remote control is too far from the unit.

 

There is an obstacle in the path of the remote control and

 

 

the unit.

 

The batteries in the remote control are exhausted.

 

 

The unit is plugged in, but

You can reset the unit as follows.

the power will not turn on

1.

Press and hold the 1 (POWER) button for at least fi ve

or off.

 

seconds. This will force the unit to power off then turn the

 

 

unit back on.

The unit is not operating

 

2.

Unplug the power cord, wait at least fi ve seconds, and then

normally.

 

plug it in again.

 

 

 

 

 

BD561-N-BUSALLK-ENG.indd 66

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LG Electronics BD550 owner manual General, Symtom Cause & Solution