| Troubleshooting 53 | |
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Network |
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Symptom | Cause & Solution | |
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yy The connected USB storage may not have enough space. Connect | ||
| the USB storage with at least 1GB free space. | |
| yy Ensure that the unit is correctly connected to the local area network | |
| and can access the internet (page 16). | |
| yy Your broadband speed may not fast enough to use the | |
| features. Contact your Internet Service Provider (ISP) and increase the | |
| broadband speed is recommended. | |
| yy The | |
| [Prohibited]. Set the option to [Permitted]. | |
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Streaming video services (such | yy Your broadband service speed may not be fast enough to stream | |
as YouTube™, etc.) are often | video services. Contact your Internet Service Provider (ISP) and | |
stopped or “buffer” during | increase the broadband speed is recommended. | |
playback. |
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Media servers are not displayed | yy The firewall or | |
on the device list. | Turn off the firewall or | |
| server. | |
| yy The player is not connected to the local area network that your media | |
| server is connected. | |
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Cannot connect the player to | yy The wireless communication may be interrupted from household | |
the access point or wireless | devices that are using radio frequencies. Move the player away from | |
LAN router. | them. | |
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Access point is not displayed | yy The access point or wireless LAN router may not broadcast its SSID. | |
on the “Access point name” list. | Set your access point to broadcast its SSID through your computer. | |
| yy Your network device such as access point may not set with available | |
| frequency range and channel that this player can support. | |
| Try setting the frequency range and channel on the network device | |
| setting. | |
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5
Troubleshooting
