LG Electronics D5966G, D5966W O U B L E S H O Ot I N G, Before Calling for Service

T R O U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your dryer does not function properly or does not function at all, check the following before you call for service.

Problem	Possible Causes	Solutions
Dryer will not	• Power cord is not properly	• Make sure that the plug is plugged securely into a
turn on	plugged in.	grounded outlet matching the dryer’s rating plate.
	• House fuse is blown, circuit	• Reset circuit breaker or replace fuse. Do not increase
	breaker has tripped, or	fuse capacity. If the problem is a circuit overload,
	power outage has occurred.	have it corrected by a qualified electrician.
Dryer does not heat	• House fuse is blown, circuit	• Reset circuit breaker or replace fuse. Do not
	breaker has tripped, or	increase fuse capacity. If the problem is a circuit
	power outage has occurred.	overload, have it corrected by a qualified electrician.
	• Gas supply or service turned	• Confirm that the house gas shutoff and the dryer
	off (gas models only).	gas shutoff are both fully open.
Greasy or dirty spots	• Fabric softener used	• Confirm and follow the instructions provided with
on clothes	incorrectly.	your fabric softener.
	• Clean and dirty clothes being	• Make sure to use your dryer to dry only clean
	dried together.	items, because dirty items can soil clean clothes
		placed in the same or subsequent loads.
	• Clean and dirty clothes being	• Stains on dried clothes are actually stains that
	dried together.	weren’t removed during the washing process.
		Make sure that clothes are being completely
		cleaned according to the instructions for your
		washer and detergent.
Display shows error	• Thermistor is malfunctioning.	• Turn off the dryer and call for service.
code tE1 or tE2
Lint on clothes	• Lint filter not cleaned	• Make sure the lint filter is cleaned before every
	properly.	load. With some loads that produce high amounts
		of lint, it may be necessary to clean the filter
		during the cycle.
	• Laundry not sorted properly.	• Some fabrics are lint producers (i.e., a fuzzy white
		cotton towel) and should be dried separately from
		clothes that are lint trappers (i.e., a pair of black
		linen pants).
	• Excess static in clothes.	• See the Excess static in clothes after drying
		section below.
	• Dryer is overloaded.	• Divide larger loads into smaller loads for drying.
	• Tissue, paper, etc., left	• Check pockets thoroughly before washing and
	in pockets.	drying clothes.
Excess static in	• Fabric softener not used or	• Use a fabric softener to reduce static electricity.
clothes after drying	used incorrectly.	Be sure to follow the manufacturer’s instructions.
	• Clothes dried too long	• Overdrying a load of laundry can cause a buildup
	(overdried).	of static electricity. Adjust settings and use a
		shorter drying time, or use SENSOR DRY cycles.
	• Drying synthetics, permanent	• These materials can cause static buildup. Try
	press, or synthetic blends.	using a fabric softener.
Drying time is not	• Heat settings, load size, or	• The drying time for a load will vary depending on the
consistent	dampness of clothing is not	heat setting, the type of heat used (electric, natural,
	consistent.	or LP gas), the size of the load, the type of fabrics,
		the wetness of the clothes, and the condition of the
		exhaust ducts and lint filter.

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