TO CONTACT THE LGE CUSTOMER SERVICE CENTER BY MAIL:
LGE Customer Interactive Center
P.O. Box 240007
201 James Record Road
Huntsville, Alabama 35824
Before you call for warranty service, check your operating guide – you may avoid a service call.
For warranty service information, please contact the LGE Customer Interactive Center telephone number.
When calling for service, please have your product model number, serial number and the date of pur-
chase or the date of original installation available.
If a replacement unit is required, under some circumstances you may be asked to provide a reserve deposit to
the LGE Service Center against a credit card number as surety for advanced shipment. Your credit card will not
be charged if you return the defective unit within 10 working days.
If a replacement unit is received, please use the carton and packaging from that unit in returning the defective
unit to the LG®Brand Service Center.
Parts and service in accordance with the LGE warranty are LGE’s responsibility and will be provided without
charge. Other service requirements will be at the owner’s expense. If you have problems in obtaining satisfactory
warranty service, write or call the LGE Customer Interactive Center. Service may be provided by independently
owned and operated service organizations.
To assure proper credit and avoid unnecessary charges, you must obtain an LGE Return Authorization before
returning any product to the LGE Service Center. Contact the Customer Interactive Center for details.
CUSTOMER INTERACTIVE CENTER NUMBERS:
To obtain customer assistance, product
information or Dealer or Service locations
24 hours a day, 365 days per year
THIS LIMITED WARRANTY DOES NOT APPLY TO:
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
●damage caused in shipping or transit
●service required as a result of improper installation,
including incorrect or insufficient AC supply (please
consult the owner’s manual for power supply
●installation or repair of antenna systems, cable con-
verters, cable company supplied equipment, or
other components in a video system
●set-up or adjustment on consumer controls, or
damage caused by improper adjustments
●damage caused by other system components
●any panel that has been modified or incorporated
into any other product
●replacement of batteries on the remote control.
●damage (including cosmetic damage), failure, loss
or personal injury due to misuse, abuse, negli-
gence, improper maintenance or storage, or to acts
of nature or other causes beyond our control.
(Causes beyond our control include but are not lim-
ited to lightning strike, power surges, power out-
ages and water damage.)
●repair or replacement of warranted parts by other
than LGE authorized service centers.
●units purchased or serviced outside of the coverage
●product where the original factory serial numbers
have been removed, defaced or changed in any
●product sold and labeled as “as is, where is” or sim-
ilar disclaimer.P/NO : 3828VA0479E (3828VB0002L)