Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
| Symptom |
| Cause |
| Correction |
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| No power. | • | The power cord is disconnected. | • | Plug the power cord securely into the |
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| wall outlet. |
| The power is on, but | • | No disc is inserted. | • | Insert a disc. (Check that the DVD or, |
| the unit does not work. |
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| audio CD indicator in the DVD display |
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| is lit.) |
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| No picture. | • | The TV is not set to receive DVD signal | • | Select the appropriate video input |
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| output. |
| mode on the TV so the picture from |
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| the unit appears on the TV screen. |
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| • | The video cable is not connected | • | Connect the video cable into the |
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| securely. |
| jacks securely. |
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| • | The connected TV power is turned off. | • | Turn on the TV. |
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| There is no sound or | • | The equipment connected with the | • | Select the correct input mode of the |
| only a very |
| audio cable is not set to receive DVD |
| audio receiver so you can hear the |
| sound is heard. |
| signal output. |
| sound from the unit. |
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| • | The audio cables are not connected | • | Connect the audio cable into the |
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| securely. |
| jacks securely. |
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| • | The power of the equipment connected | • | Turn on the equipment connected |
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| with the audio cable is turned off. |
| with the audio cable. |
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| • The audio connecting cable is damaged. | • | Replace it with new one. | |
| The playback picture is | • | The disc is dirty. | • | Clean the disc. |
| poor. | ||||
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| The unit does not start | • | No disc is inserted. | • | Insert a disc. (Check that the DVD, or |
| playback. |
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| audio CD indicator in the DVD display |
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| is lit.) |
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| • | An unplayable disc is inserted. | • | Insert a playable disc. (Check the |
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| disc type, color system and Regional |
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| code.) |
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| • | The disc is placed upside down. | • | Place the disc with the playback side |
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| down. |
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| • | The disc is not placed within the guide. | • | Place the disc on the disc tray |
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| correctly inside the guide. |
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| • | The disc is dirty. | • | Clean the disc. |
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| • | A menu is on the TV screen. | • | Press the SETUP button to turn off |
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| the menu screen. |
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| • | The Rating level is set. | • | Cancel the Rating function or change |
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| the rating level. |
| Loud hum or noise is | • | The disc is dirty. | • | Clean the disc. |
| heard. |
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| • | The speakers and components are | • | Connect the speakers and | |
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| connected poorly. |
| components securely. |
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| • | The unit is located too close to the TV. | • | Move your TV away from the audio |
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| components. |
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