Trouble Shooting

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself.

Message

Possible causes

Possible Corrective measures

 

There is no SIM card in the

Make sure that the SIM card is

SIM error

phone or you may have

correctly inserted.

 

inserted it incorrectly.

 

 

 

 

 

No connection

Signal weak

Move higher to a window or open

space. Check service provider

to the network

Outside GSM network

coverage map.

 

 

 

 

 

 

When you want to change

 

 

a security code you have

 

Codes do not

to confirm the new code

Contact your Service Provider.

match

by entering it again. The

 

 

two codes that you have

 

 

entered do not match.

 

 

 

 

Function

Not supported by Service

 

Provider or registration

Contact your Service Provider.

cannot be set

required

 

 

 

 

 

 

Calls not

Dialling error

New network not authorised. Check

New SIM card inserted

for new restrictions. Contact Service

available

Charge limit reached

Provider or reset limit with PIN 2.

 

 

 

 

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LG Electronics GR501 manual Trouble Shooting, Message Possible causes