Troubleshooting

Problem

Possible Solution

Telephone cannot be switched on

Please take out battery and insert again.

 

Then press End/ Power on key to power on

 

the phone.

Battery empty

Charge battery. Check charging indicator on

 

display.

 

 

The battery doesn’t charge properly or the

Wipe the charging contacts, both on the phone

phone sometimes turns itself off

and on the battery, with a clear soft cloth.

 

 

Usage time of battery becomes shorter

If the battery time is short, it may be due to the

 

user environment, a large volume of calls, or

 

weak signals.

Charging error—Temperature out of range

Make sure the ambient temperature is right,

 

wait for a while, and the then charge again.

 

 

Charging error—Wrong charger

Only use original LG accessories.

Charging error—Battery defective

Replace battery.

 

 

Charging error—No battery icon appears

The battery is empty or has been not used for a

when charging

long time. It may take a while before the battery

 

icon appears on the screen.

Forgot the phone code or password

The default phone code is“0000”.

 

 

Enter PUK

The PIN code has been entered incorrectly

 

three times in succession, and the phone is

 

now blocked. Enter the PUK supplied by your

 

service provider.

Loss of Network

You may be in a weak signal area. Move and

 

try again. You are trying to access an option

 

for which you have no subscription with your

 

service provider. Contact the service provider

 

for further details.

20

Page 22
Image 22
LG Electronics GX200 manual Troubleshooting, Problem Possible Solution