Troubleshooting
TROUBLESHOOTING
This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself.
MESSAGE | POSSIBLE CAUSES | POSSIBLE CORRECTIVE MEASURES | |
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| |
SIM error | There is no SIM card in the phone or | Make sure that the SIM card is correctly | |
you may have inserted it incorrectly. | inserted. | ||
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| |
No connection | Signal weak | Move higher to a window or open space. | |
to the network | Outside GSM network | Check service provider coverage map. |
Codes do not match
When you want to change a security code you have to confirm the new
code by entering it again. The two Contact your Service Provider. codes that you have entered do not
match.
66
Function | Not supported by Service Provider or | Contact your Service Provider. | |
cannot be set | registration required | ||
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Calls not | Dialling error | New network not authorised. Check for new | |
New SIM card inserted Charge limit | restrictions. Contact Service Provider or | ||
available | |||
reached | reset limit with PIN 2. | ||
|
Phone cannot | On/Off key pressed too briefly | |
Battery empty | ||
be switched on | ||
Battery contacts dirty | ||
|
Press On/Off key for at least two seconds. Charge battery. Check charging indicator in the display.
Clean contacts.
