TROUBLESHOOTING GUIDE
ICE HAS OFF-TASTE OR ODOR
Check if... Then...
The icemaker was recently installed. Discard first few batches of ice to avoid discolored or
off-flavored ice.
The ice has been stored for too long. Throw away old ice and make new supply.
The food has not been wrapped tightly in Rewrap foods since odors may migrate to the ice if food
either compartment. is not wrapped properly.
The water supply contains minerals such as sulfur. A filter may need to be installed to eliminate taste and
odor problems.
The interior of refrigerator needs cleaning. See Care and Cleaning section on page 22.
Ice storage bin needs cleaning. Empty and wash bin. Discard old cubes.
THERE IS WATER IN THE DEFROST DRAIN PAN
Check if... Then...
The refrigerator is defrosting. The water will evaporate. It is normal for water to drip into the
defrost pan.
It is more humid than normal. Expect that the water in the defrost pan will take longer to
evaporate. This is normal when it is hot or humid.
THE REFRIGERATOR SEEMS TO MAKE TOO MUCH NOISE
Check if... Then...
The sounds may be normal for your refrigerator. Refer to the Understanding Sounds You May Hear section on
page 28.
THE ICEMAKER IS NOT PRODUCING ICE OR ICE CUBES ARE FREEZING TOO SLOWLY
Check if... Then...
The freezer temperature is cold enough to produce ice. Wait 24 hours after hook-up for ice production. See the Setting
the Controls section on page 14-15.
Door left open. Check to see if something is holding door open.
THE DOORS ARE DIFFICULT TO OPEN
Check if... Then...
The gaskets are dirty or sticky. Clean gaskets and the surfaces that they touch. Rub a thin
coat of paraffin wax on the gaskets following cleaning.
The door is reopened within a short time after having When you open the door, warmer air enters the refrigerator.
been opened. As the warm air cools, it can create a vacuum. If the door is
hard to open, wait 5 minutes to allow the air pressure to
equalize, then see if it opens more easily.
CUBES PRODUCED BY ICEMAKER ARE TOO SMALL
Check if... Then...
Smaller cube size level is selected. Select larger cube size using cube size selector.
Water shutoff valve connecting refrigerator to water Call a plumber to clear the valve.
line may be clogged.
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