LG Electronics SXS manual Occurrence Possible cause Solution

Care and maintenance

Occurrence	Possible cause	Solution
Dispenser will	Ice has melted and frozen around auger	Remove ice storage bin, and thaw and
not dispense	due to infrequent use, temperature	the contents. Clean bin, wipe dry and
ice.	fluctuations and/or power outrages.	replace in proper position.
		When new ice is made, dispenser should
		operate.
Ice dispenser	Ice cubes are jammed between the ice	Remove the ice cubes that are jamming
is jammed.	maker arm and back of the bin.	the dispenser.
	Ice cubes are frozen together.	Use the dispenser often so that cubes do
		not freeze together.
	Ice cubes that have been purchased or	Only the ice cubes made by the ice maker
	made in some other way have been	should be used with the dispenser.
	used in the dispenser.
Dispenser will	Household water line valve is not open.	Open household water line valve.
not dispense	See problem “Ice maker is not making
water.	any ice.”
	Refrigerator or freezer door is not closed.	Be sure both doors are closed.
Water has an	Water has been in the tank for too long.	Draw and discard 7 glasses of water
odd taste		to freshen the supply. Draw and discard
and/or odor.		an additional 7 glasses to completely rinse
		out tank.
	Unit not properly connected to cold	Connect unit to cold water line which
	water line.	supplies water to kitchen faucet.
Sound of ice	This sound is normally made when automatically made ice is dropped into ice storage
dropping	bin. Volume may vary according to refrigerator’s location.
Sound of water	This sound is normally made when ice maker is supplied with water after dropping
supply	the automatically made ice.
Other	Please thoroughly read ‘Automatic ice maker and dispenser’ in this manual.

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