Q&A

Please check to see if any problems you have encountered with the phone are described in this section before taking the phone in for a service or calling the Customer Service Center.

QHow do I view the list of outgoing calls,

incoming calls and missed calls?

ATap the Phone quick key and tap the Call log tab

QWhy is the connection inconsistent or not

audible in certain areas?

AWhen the frequency environment is unstable in a certain area, connection may be inconsistent and inaudible. Relocate to another area and try again.

QWhy is the connection inconsistent or abruptly

disconnects even when established?

AWhen frequency is unstable or weak, or if there are too many users, a connection may be cut off even after it was established. Please try again later or attempt again after relocating to other areas.

QWhy won't the LCD turn on?

ARemove the battery, then replace it. Then turn on the power. If there is no change, fully charge the battery and try again.

QWhy does the phone heat up?

AThe phone may get hot when there is a very long call duration, when games are played or even when surfing the Internet for a long time. This has no effect upon the life of the product or performance.

QWhy does the battery run out so quickly

during normal use?

AThis may be due to the user environment, a large number of calls or a weak signal.

QWhy is no number dialed when an Address

Book entry is recalled?

ACheck that the number has been stored correctly by using the Address book Search feature. Re-store them, if necessary.

QThe screen got frozen. How can I solve this

problem?

APress and hold the Power/Lock Key for 10 seconds to turn it off. Then, press and hold the Power/Lock Key again for 3 seconds to reboot the phone.

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LG Electronics Thrill4GUnlocked Audible in certain areas?, Why wont the LCD turn on?, Why does the phone heat up?