5SERVICE & PRODUCT MAINTENANCE
5.1TROUBLESHOOTING
Problem | Cause / Solution | |
| Check to see that the power cord is fully plugged into the back of the | |
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| cord is fully seated into the back of the | |
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No power. | You may be in “Energy Saver Mode”. Press the “Energy Saver” button to | |
see if the console turns on. | ||
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| Verify that all customer assembly connections are working properly. | |
| Unplug and | |
| were pinched during assembly. | |
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| Remove the moving arm pivot covers and check to make certain the bolt | |
| holding the total body arm in place is fully tightened. If the total body arms | |
Total Body Arms feel loose. | still feel loose, you may want to disassemble the total body arms and | |
| make sure all of the proper hardware from the assembly instructions was | |
| used. | |
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| Some noise from the pedals is normal. It will vary depending on the | |
Noise is coming from pedals. | weight of the user. Check assembly hardware beneath pedal to make | |
| certain it is tight. | |
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Hear noise as speed increases. | It is normal for any mechanical device to become louder as speed | |
increases. | ||
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| Your product may be in ‘Safety Mode’. Refer to the console manual on | |
how to turn off this setting | ||
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cult. |
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| Turn the unit off and then on again. | |
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Can’t feel a resistance change at the | The resistance curve of the | |
beginning levels. | so that you can feel a greater difference in resistance at higher levels. | |
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| Potential reasons for the wireless heart rate not to work properly include: | |
| 1. The wireless heart rate is turned OFF in the Settings Menu. Enter | |
| the Settings Menu and verify that WIRELESS HR is turned ON. | |
| 2. There is poor contact between the telemetry heart rate strap and | |
| the skin. | |
Wireless heart rate is not working. | 3. There is electrical interference from electrical appliances with the | |
| telemetry heart rate strap from fluorescent lights, kitchen appliances, | |
| etc. Move the | |
| location or move electrical appliances away from the | |
| Elliptical | |
| 4. The battery in the Heart Rate Telemetry Strap needs to be replaced. | |
| The battery is a CR2032 (3V). | |
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