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NAMESAND FUNCTIONS | TROUBLESHOOTING |
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In case of trouble, check the following before calling for service: |
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| 1. | Are the connections made properly ? |
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| 2. | Are you operating the unit properly following the user’s guide ? |
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BASIC CONNECTIONS | 3. | Are the power amplifiers and speaker working properly ? |
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authorized dealer or the Marantz Service Center in your country. |
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| If the unit does not operate properly, check items shown in the following table. |
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| If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the |
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| internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz |
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BASIC |
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| SYMPTOM | CAUSE |
| REMEDY |
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OPERATION | This unit cannot be turned up. | The power plug is not connected. |
| Connect the power plug to the outlet. |
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No sound and picture are output | Mute is on. |
| Cancel mute using the remote controller. |
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| even when power is on. |
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| The input cable is not connected correctly. |
| See the connection diagram and connect the cables |
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| correctly. |
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ADVANCED CONNECTIONS |
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| The master volume control is turned all |
| Adjust the master volume. |
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| headphone jack. |
| sound when headphones are connected.) |
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| the way down. |
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| The SOURCE position is wrong. |
| Select correct position. |
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| No speaker output. | The headphones are connected to the |
| Disconnect the headphones. (Speakers will not output |
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| Incorrect Audio or Video for | Input cable connected incorrectly. |
| Connect the cable correctly by referring to the |
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| selected source. |
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| connection diagram. |
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SETUP | Incorrect Audio from a channel. | Speaker cable connected incorrectly. |
| Connect the cable correctly by referring to the |
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| connection diagram. |
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| No Audio output from the center | The center speaker cable connection is |
| Connect the cable correctly. |
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| channel speaker. | incomplete. |
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| STEREO has been selected for Surround |
| When STEREO is selected for Surround mode, no |
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ADVANCED OPERATION |
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| sound will be output from the center speaker. Set |
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| another Surround mode. |
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| Center = NONE has been selected in |
| Make the correct setting. |
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| SETUP mode. |
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| No Audio output from the | The surround speaker cable connection |
| Connect the cable correctly. |
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| surround speakers. | is incomplete. |
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TROUBLESHOOTING |
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| STEREO has been selected for Surround |
| When STEREO has been selected for Surround |
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| mode. |
| mode, no sound will be output from the surround |
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| speaker. Set another Surround mode. |
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| Surround = NONE has been selected in |
| Make the correct setting. |
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| SETUP mode. |
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| No Audio output from the | The surround back speaker cable |
| Connect the cable correctly. |
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| surround back speakers. | connection is incomplete. |
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OTHERS |
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| Surround mode is not EX/ES mode. |
| Set surround mode EX/ES. |
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| Surround back = NONE has been selected |
| Make the correct setting. |
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| in SPEAKERS SIZE SETUP |
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SYMPTOM | CAUSE | REMEDY | |
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Can not select EX/ES mode. | Surround center= NONE has been | Make the correct setting. | |
| selected in SPEAKERS SIZE SETUP |
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| Input signal is incompatible. | Use 5.1channel source. | |
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Can not select Pro Logic IIx | Input signal is incompatible. | Use 2 channel Dolby Digital input signal, PCM input | |
mode. |
| signal or analog input signal. | |
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Can not select Neo:6 mode. | Input signal is incompatible. | Use 2 channel Dolby Digital input signal, PCM input | |
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| signal or analog input signal. | |
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Can not select CSII mode. | Input signal is incompatible. | Use 2 channel Dolby Digital input signal, PCM input | |
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| signal or analog input signal. | |
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No output to Sub Woofer Out. | Select | ||
| SETUP mode. |
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Noise is produced during DTS- | Analog has been selected for input. | Be sure to perform digital connection, select digital | |
encoded CD or laser disc play. |
| input, then play. | |
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A specifi c channel does not | Nothing recorded on source. | Check the encoded channel on the source side. | |
produce output. |
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FM or AM reception fails. | Antenna connection is incomplete. | Correctly connect the indoor FM and AM antennas to | |
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| FM and AM antenna outlets. | |
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Noise is heard during AM | Reception is affected by other electrical | Try changing location where the AM indoor antenna | |
reception. | fi elds. | is set up. | |
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Noise is heard during FM | The radio waves from the broadcasting | Install an FM outdoor antenna. | |
reception. | station are weak. |
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Cannot get programmed station | Preset data has been erased. | Disconnecting power plug for long periods of time will | |
when the PRESET button is |
| erase preset data. If that happens, input the preset | |
pressed. |
| data again. | |
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Control with the remote | Batteries are consumed. | Replace all the batteries with new ones. | |
controller fails. |
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Remote controller’s | Select different position from which equipment will | ||
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| is wrong. | be controlled. | |
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| The distance between this unit and the | Move closer to this unit. | |
| remote commander is too far. |
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| Something is blocking this unit and the | Remove offending object. | |
| remote commander. |
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MRAC is not working. | Headphones are connected. | Disconnect the headphones and connect accessorie | |
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| Microphone. | |
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