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| TROUBLESHOOTING | |
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Problem | Probable cause | Corrective action | |
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Nothing appears | Batteries are drained. | Replace all batteries with | |
in the display, |
| new ones. Alkaline batteries | |
even when the |
| recommended. | |
power is turned | Battery terminals | Reinstall the batteries with | |
on. | |||
are not in the correct | negative and positive terminals | ||
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| position. | matching those indicated in the | |
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| battery compartment. | |
The cuff does not | Battery voltage is | Replace all batteries with | |
inflate. | too low. Low battery | new ones. Alkaline batteries | |
| symbol blinks. [If the | recommended. | |
| batteries are drained |
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| completely, the mark |
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| does not appear.] |
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The unit does | The cuff is not fastened | Fasten the cuff correctly. | |
not measure. | properly. |
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Readings are too |
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high or too low. | You moved your arm | Make sure you remain very | |
| or body during the | still and quiet during the | |
| measurement. | measurement. | |
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| The cuff position is not | Sit comfortably and still. Make | |
| correct. | sure the cuff is at the same level | |
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| as your heart. | |
The value is | The healthcare profes- | See Pg. | |
different from | sional may be using a | Your Readings are Different | |
that measured | different sized cuff. | Between Home and at the | |
at a clinic or |
| Doctor's Office." | |
doctor’s office. |
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Your measurements | See Pg. | ||
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| may be elevated | Pressure at Home?" | |
| by white coat |
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| hypertension. |
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NOTE: If the actions described above do not solve the problem, call
