Linksys EA-Series

Troubleshooting

Troubleshooting

This chapter can help you solve common setup issues and connect to the Internet. You can find more help from our award-winning customer support at linksys.com/support.

During setup

Your router was not successfully set up

If Setup did not complete, you can try the following:

Press and hold the Reset button on your router with a paperclip or pin for about 15 seconds (until the power indicator flashes), then run the Setup program again on the router’s CD.

Temporarily disable your computer’s firewall (see the security software’s instructions for help), then run the Setup program again on the router’s CD.

If you have another computer, use that computer to run the Setup program again on the router’s CD.

Windows XP Service Pack update

On Windows XP computers, Setup requires Service Pack 3 in order to work. If the currently installed Service Pack is older than version 3, you need to download and install Service Pack 3 before installing your router.

TIP

To temporarily connect to the Internet and download the required Service Pack, you can use the included Ethernet cable to connect your computer directly to your modem.

To install Service Pack 3:

1.Connect to the Microsoft Update website (update.microsoft.com/ windowsupdate).

2.Follow the instructions on the website or contact Microsoft if you need further help.

3.After downloading and installing Service Pack 3, run the Setup program on your router’s CD.

Your router’s appearance may vary

60

Page 63
Image 63
Linksys EA2700 Troubleshooting, During setup, Your router was not successfully set up, Windows XP Service Pack update

EA3500, Linksys EA6500, EA6500, EA4500, EA2700 specifications

The Linksys family of routers, including the EA2700, EA3500, EA4500, and EA6500, offers a range of features and technologies designed to enhance home networking. Each model in this series has unique characteristics that appeal to various types of users, from casual internet surfers to high-demand gamers and streamers.

The Linksys EA2700 is known for its affordability and solid performance for everyday tasks. It features dual-band Wi-Fi technology, allowing users to connect on both the 2.4 GHz and 5 GHz frequencies, reducing interference and improving speed. With N600 wireless technology, it provides up to 300 Mbps on both bands, making it suitable for streaming and gaming. The EA2700 is equipped with four Fast Ethernet ports for wired connections, prioritizing a stable connection for devices like gaming consoles and smart TVs.

Moving up the range, the Linksys EA3500 enhances the user experience with its dual-band N750 speed, delivering faster wireless performance of up to 450 Mbps on the 5 GHz band and 300 Mbps on the 2.4 GHz band. This model integrates advanced features such as USB 2.0 ports for easy media sharing across the network and Media Prioritization technology, which enables users to prioritize bandwidth for specific activities, ensuring a smooth online experience even during heavy usage.

The Linksys EA4500 is designed for power users, showcasing N900 wireless technology that provides up to 450 Mbps on the 2.4 GHz band and 450 Mbps on the 5 GHz band. This model includes features like Smart Wi-Fi, allowing users to manage their network remotely via smartphone apps. With four Gigabit Ethernet ports, it offers high-speed wired connections, making it ideal for large households with multiple connected devices.

Finally, the Linksys EA6500 combines performance with advanced features, providing users N750 wireless speeds along with two USB 3.0 ports for faster file sharing and printing capabilities. The Smart Wi-Fi feature allows for remote management, and the dual-band functionality ensures minimized interference and optimized performance across devices.

In summary, the Linksys EA series caters to a diverse range of networking needs, emphasizing speed, coverage, and advanced functionalities. Whether for casual browsing or intense gaming sessions, these routers offer reliable solutions for seamless home connectivity.