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Linksys Network Router specifications Appendix A Troubleshooting, Common Problems and Solutions

Models: Network Router

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Wireless-G Range Expander

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G Range Expander. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.The Wireless-G Range Expander will not connect to my Wireless-G network. Go through this checklist:

•Verify that your PC can communicate with your wireless network.

•Press the Range Expander’s reset button (with a pin or a pen) for five seconds. This should reset the Range Expander’s settings back to their default.

•Disconnect the Range Expander’s power for 30 seconds. Then, connect the power again.

•Press the Auto configuration button on the side of the Range Expander. As long as it is within range of an access point or wireless router that has disabled WEP, it should communicate with it.

2.The Setup Wizard does not detect the Range Expander. Go through this checklist:

•Press the Range Expander’s reset button (with a pin or a pen) for five seconds. This should reset the Range Expander’s settings back to their default.

•Disconnect the Range Expander’s power for 30 seconds. Then, connect the power again.

Frequently Asked Questions

Can I run an application from a remote computer over the wireless network?

This will depend on whether or not the application is designed to be used over a network. Consult the application’s user guide to determine if it supports operation over a network.

Can I play multiplayer games with other users of the wireless network?

Yes, as long as the game supports multiple players over a network. Refer to the game’s user guide for more information.

What IEEE 802.11b features are supported?

The product supports the following IEEE 802.11 functions: •CSMA/CA plus Acknowledge protocol

Appendix A: Troubleshooting

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Common Problems and Solutions

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Linksys Network Router specifications Appendix A Troubleshooting, Common Problems and Solutions, Frequently Asked Questions

Contents

word definition How to Use this GuideCopyright and Trademarks Table of Contents List of Figures adapter - a device that adds network functionality to your PC Chapter 1 IntroductionWelcome router - a networking device that connects multiple networks togetherWhat’s in this Guide? Appendix G Regulatory Information Appendix F Warranty InformationThis appendix supplies the Range Expander’s warranty information Wireless-G Range ExpanderRoaming Chapter 2 Planning your Wireless NetworkSSID your wireless networks name Network TopologyNetwork Layout Wireless-G Range Expander Chapter 3 Getting to Know the Wireless-G Range ExpanderPower when there is network activitywith Cord The Power PlateFigure 3-3 The Two Prong Power Plate Figure 3-2 The Power Plate Wireless-G Range Expandertcp/ip a set of instructions PCs use to communicate over a network Chapter 4 Connecting the Wireless-G Range ExpanderWall Mounting Chapter 5 Setting Up the Wireless-G Range Expander Figure 5-2 Connecting to an access point Click the Next button to continue or Exit to exit the Setup Wizard bit - a binary digit Figure 5-11 The Confirm New Settings screen Overview Chapter 6 Configuring the Wireless-G Range Expandersubnet mask an address code that determines the size of the network The Setup TabBasic Setup firmware the programming code that runs a networking devicesoftware instructions for the computer Figure 6-3 WEP Security screenencryption encoding data transmitted in a network download to receive a file transmitted over a network PasswordHelp upgrade to replace existing software or firmware with a newer versionWhat IEEE 802.11b features are supported? Appendix A TroubleshootingCommon Problems and Solutions Frequently Asked QuestionsWhat is ISM band? What is Ad-hoc?What is Infrastructure? What is Roaming?What is WEP? What is Spread Spectrum?What is DSSS? What is FHSS? And what are their differences? Can Linksys Wireless products support file and printer sharing?How do I avoid interference? How do I reset the Range Expander?How do I resolve issues with signal loss? Security Threats Facing Wireless Networks Appendix B Wireless SecuritySecurity Precautions SSID. There are several things to keep in mind about the SSID WPA Pre-Shared Key. If you do not have a RADIUS server, select the type of algorithm, TKIP or AES, enter a password in the Pre-Shared key field of 8-64 characters, and enter a Group Key Renewal period time between 0 and 99,999 seconds, which instructs the Router or other device how often it should change the encryption keys Appendix C Upgrading Firmware Network Neighborhood/My Network Places Appendix D Windows HelpTCP/IP Shared ResourcesAppendix E Glossary Encryption - Encoding data transmitted in a network Router - A networking device that connects multiple networks together Appendix F Specifications Appendix G Warranty Information Appendix H Regulatory Information EN 609 50 Safety An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack, which is FCC Part 68 compliant. Connection to the telephone network should be made by using the standard modular telephone jack Appendix H Regulatory Information Wireless-G Range ExpanderAppendix I Contact Information Range Expander 2.4 802 GHz .11g Wireless- GWIRELESS User Guide