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Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-G Music Bridge
Frequently Asked Questions
What player I can use with Wireless-G Music Bridge?
You can use most any player you like, such as Yahoo Music Engine or Windows Media Player.
Can I listen to music from more than one Music Bridge at the same time?
No, the Music Bridge utility had been designed to connect to one Music Bridge at a time.
I hear some sound breaks occasionally, what can I do?
• This should not happen in normal cases, but could happen due to some wireless RF interference,
especially if there are many nearby wireless devices, such as access points or routers, a microwave oven,
Bluetooth device, cordless phone, etc. Keep your Music Bridge away from these devices.
• If you are using an Intel Centrino based laptop or some old WLAN card/dongle, it may have a short period
of suspending time for background scanning around every minute. It may also cause the sound streaming
break. Please contact your wireless adapter factory to download the latest driver of your WLAN card.
What should I do if I forget all the settings of bridge?
You may reset to the default settings of the bridge by pressing and holding the reset button on the back panel of
the Bridge for 10 seconds. After that, you need to re-run the setup wizard to configure it again.
What is my bridge’s default IP Address?
The bridge’s default IP address is 192.168.1.210.
Why can’t I see the Bridge on my Bridge Utility?
• My Bridge has a wired connection to my network.
• Restart the PC and try again.
• Check all the cable connections and power.
My bridge is wirelessly connecting to my network, so why can’t I see the Bridge on my Bridge Utility?
• Restart the PC and try again.
• If it’sthe first time, please return to the setup wizard again and make sure you configure the Bridge
properly or move your Bridge closer to your wireless access point and try again.