Harmony 550 | User Manual |
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Getting Additional Help
The Harmony remote provides you with several features to assist you with:
•Finding answers to your questions quickly and easily.
•Troubleshooting the setup and customization process.
Finding Answers to Your Questions
To help you find answers to your questions quickly and easily, use any of the following features:
Feature | Description |
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Search | A support tool that enables you to do a keyword |
| search. |
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FAQs | A searchable list of customer questions, with |
| answers provided by Harmony's support center. |
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User Manual | The User Manual explains the concept of your |
| Harmony remote and provides information about |
| setting up and using the remote. |
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Help button | When running the Harmony remote control |
| software, click this button for help specific to the |
| step you are at. |
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Help button (remote) | Asks you simple questions so the Harmony remote |
| can automatically fix problems you are having with |
| an Activity. |
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Troubleshooting Your Harmony Remote
In addition to the tools listed under Finding Answers to Your Questions, you can use the following feature:
Feature | Description |
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Troubleshoot | To be used when the Harmony remote is not controlling your system |
| correctly. |
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If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your Harmony Support Team.
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