Before calling for repair service...
Before calling for repair service, check the following items for possible remedies to the encountered symptoms.
Problem | Check below | Reference | |
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There is no | • Make sure the AC adapter is properly inserted in the | 7 | |
picture or sound | power outlet. |
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(TV,Video,PC). | • Make sure the main power button of the main unit is on. | 9 | |
| • Make sure the signal cable is free of connections. | 7 | |
| • Make sure whether the power of an external input device | - | |
| is on. |
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| • Make sure the input mode is set to proper mode. | 9 | |
| • Fluorescent lamp may have reached the end of service life. | 22 | |
There is no | • Make sure the volume is not set to minimum. | 8 | |
sound (TV,Video | • Make sure the sound is not set to mute. | 8 | |
PC). | • Make sure the sound cable is free of connections. | 7 | |
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There is no | • Make sure the antenna cable is properly connected. | 7 | |
picture or sound, | • Bad reception can be considered. | - | |
just noise(TV). |
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Picture is not | • Make sure the antenna cable is properly connected. | 7 | |
clear (TV). | • Bad reception can be considered. | - | |
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Picture is not | • Operate the Auto Adjust. | 15 | |
clear (PC). | • Reset the Frequency and the Phase. | 15 | |
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The picture is not | • Check whether the Video Type is set up in the Video Setup | 16 | |
clear (Video). | menu. |
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The picture is not | • The reception may be weak. |
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sharp (TV). | • The state of broadcast may also be bad. |
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| • Make sure the outside antenna is not connected. |
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The picture is | • Make sure the antenna is facing the right direction. |
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doubled or tripled | • There may be reflected electric waves from mountains |
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(TV). | or buildings. |
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There are stripes | • Check this unit receiving interference from other devices. |
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on the screen or | Transmission antennas of radio broadcasting stations and |
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color fade. | transmission antennas of amateur radios and cellular |
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| phones may also cause interference. |
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| • Use the unit as far apart as possible from devices that may |
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| cause possible interference. |
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