Customer Service

Customer Service

Product and service information, and software upgrades, are available 24 hours a day. Technical assistance options accommodate varying levels of urgency.

Finding information and software

To obtain software upgrades, release notes, and addenda for these products, log in to Lucent OnLine Customer Support at http://www.lucent.com/support.

Lucent OnLine Customer Support also provides technical information, product information, and descriptions of available services. The center is open 24 hours a day, seven days a week. Log in and select a service.

Obtaining technical assistance

Lucent OnLine Customer Support at http://www.lucent.com/support provides easy access to technical support. You can obtain technical assistance through email or the Internet, or by telephone. If you need assistance, make sure that you have the following information available:

Active service or maintenance contract number, entitlement ID, or site ID

Product name, model, and serial number

Software version or release number

Software and hardware options

If supplied by your carrier, service profile identifiers (SPIDs) associated with your line

Your local telephone company’s switch type and operating mode, such as AT&T 5ESS Custom or Northern Telecom National ISDN-1

Whether you are routing or bridging with your Lucent product

Type of computer you are using

Description of the problem

CellPipe™ 20 Series User’s Guide

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Lucent Technologies 7820-0766-004 manual Customer Service, Finding information and software, Obtaining technical assistance

7820-0766-004 specifications

The Lucent Technologies 7820-0766-004 is a sophisticated telecommunications device that showcases the company's commitment to innovation and technology in the networking field. Produced during a period marked by rapid advancements in digital communication, this equipment played a critical role in enhancing telecommunication systems.

At the heart of the 7820-0766-004 is its ability to manage a variety of communication formats, making it versatile for different networking needs. The device supports both traditional telephony and newer VoIP (Voice over Internet Protocol) technologies, ensuring seamless integration into diverse network environments. One of its primary features is the capacity for high-speed data transfer, which significantly reduces latency and increases the efficiency of voice and data communications.

The 7820-0766-004 is equipped with advanced signal processing capabilities, allowing it to maintain clear and reliable voice quality even under suboptimal network conditions. This feature is particularly beneficial for businesses that rely on uninterrupted communication for their operations. Additionally, it incorporates advanced echo cancellation technology, which helps to eliminate background noise and improves call clarity.

In terms of connectivity, the device supports multiple interfaces, ensuring compatibility with a wide range of networking equipment. This flexibility is crucial for organizations looking to expand their telecommunications infrastructure without replacing existing devices. Furthermore, the Lucent 7820-0766-004 is designed with a modular architecture, providing options for scalability and future upgrades.

Security is another important characteristic of the 7820-0766-004. It incorporates robust encryption protocols to protect sensitive communications data from unauthorized access. This is particularly vital in today's landscape, where cybersecurity concerns are at an all-time high, making secure communications a priority for businesses across all sectors.

Lastly, the Lucent Technologies 7820-0766-004 emphasizes user-friendliness. The device features an intuitive interface, making it easier for operators to manage and monitor telecommunications processes. With these features and characteristics, the 7820-0766-004 stands as a notable example of Lucent Technologies' contribution to the evolution of telecommunications infrastructure, helping businesses effectively meet their communication needs in an ever-evolving digital landscape.