Troubleshooting
If it appears that your DVD unit is faulty, first consult this checklist.
Only qualified service personnel can remove the cover or service this player. Otherwise the warranty will become invalid.
No Power:
•Check to see if the player is set to "On".
•Check the power plug of the main unit is properly connected.
•Check that power outlet is properly working.
No Picture:
•Check to see the monitor or TV is switched to "On".
•Select the correct AV input on the monitor or TV.
•Check the video connection.
Distorted Picture:
•Check the disc for fingerprints and clean with soft, dry, cloth, wiping from center to edge.
•A small amount of picture distortion may appear. This may not be a malfunction.
Completely Distorted Picture:
The disc format is not according to the TV used (PAL/NTSC).
No Color in Picture, Distorted or B/W Picture or Distorted Sound from
The disc format is not according to the TV used (PAL/NTSC).
No Sound:
•Check audio connections.
•If using a
Disc Does Not Play:
•Ensure the disc label is facing upwards.
•Clean the disc.
•Check to see if the disc is defective by trying another disc.
No Return to Start-Up Screen when Disc is Removed:
•Press POWER to turn "Off" the unit, then press it again to turn "On" the unit.
•Press RESET button "On" the front of the DVD unit.
The Player Does Not Respond to the Remote Cotrol:
•Aim the remote control directly at the sensor on the front of the player.
•Avoid all obstacles which may interfere with the signal path.
•Inspect or replace the remote control batteries.
No Audio at Digital Output:
•Check the digital connections.
•Check the Digital Audio menu to make sure that the digital output is correctly set.
•Check if the audio format of the selected audio language matches your receiver’s capabilities.
Buttons Do Not Work:
•Press POWER to turn "Off" the unit, then press it again to turn "On" the unit.
•Press RESET button on the front of the DVD unit.
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