Part Number 14514 2/08 5-1
Section 5Before Calling for Service

Troubleshooting Guide

If a problem arises during operation of your refrigerator

or freezer, follow the checklist below before calling

service. Routine adjustments and maintenance

procedures are not covered by the warranty.

!
Warning

Disconnect electric power before performing any

service. Failure to follow this warning could result in

injury or death.

Problem Possible Cause To Correct
Cabinet not running Fuse blown or circuit breaker tripped. Replace fuse or reset circuit breaker.
Power cord unplugged. Plug in power cord.
Thermostat set too high. Set thermostat to lower temperature.
Main power switch turned off. Turn main power switch on.
Cabinet in defrost cycle.
(Freezer models) Wait for defrost cycle to finish.
Condensing unit runs
for long periods or
continuously
Excessive amount of warm product
placed in cabinet. Allow adequate time for product to cool
down.
Prolonged door openings or door(s) ajar. Make sure door(s) are closed when not in
use. Avoid prolonged door openings.
Door gasket(s) not sealing properly. Check gasket condition. Adjust door or
replace gasket if necessary.
Dirty condenser coil. Clean the condenser coil.
Evaporator coil iced over. Turn unit off and allow coil to defrost.
Make sure thermostat is not set too cold.
Also, check gasket condition.
Cabinet temperature
is too high Thermostat set too high. Set thermostat to lower temperature.
Poor air circulation in cabinet. Re-arrange product to allow proper air
circulation.
Exterior thermometer is out of calibration. Re-calibrate thermometer.
Excessive amount of warm product
placed in cabinet. Allow adequate time for product to cool
down.
Prolonged door openings or door(s) ajar. Make sure door(s) are closed when not in
use. Avoid prolonged door openings.
Dirty condenser coil. Clean the condenser coil.
Evaporator coil iced over. Turn unit off and allow coil to defrost.
Make sure thermostat is not set too cold.
Also, check gasket condition.
Cabinet is noisy Loose part(s). Locate and tighten loose part(s).
Tubing vibration. Insure tubing is free from contact with
other tubing or components.
Refrigerator is freezing product
Compressor will not
start — hums and trips on overload
protector
Thermostat is set too low. Set thermostat to higher temperature.
Dirty condenser coil. Clean the condenser coil.
Not enough cabinet clearance for proper
refrigeration system operation. Move cabinet or make other adjustments
to gain proper cabinet clearances.
Low voltage to cabinet. Check and correct incoming voltage to
cabinet.