Troubleshooting

Section 1

Problem: Ice Does Not Dispense When Rocking Chute is Depressed. (continued)

Problem

Possible Cause

To Correct

The gearmotor runs, but the

Remove the paddle wheel pin. Is

If the paddle wheel pin is broken

dispensing paddle wheel does

this pin broken, damaged, or

or missing, replace the pin.

not turn.

missing?

 

 

Remove the agitator and paddle

The gearbox of the gearmotor

 

wheel. Are you able to turn the

contains a stripped gear.

 

shaft from the gearmotor without

Replace the gearmotor.

 

turning the motor armature itself?

 

 

 

 

Dispenser runs but does not

Is there any ice in the bin?

If the ice is not sufficient, add

dispense ice.

 

additional to bin.

 

Is the ice in the bin proper size

Replace ice with acceptable type.

 

ice?

 

 

 

 

Dispenser runs, ice does not

The agitation timer should be

Adjust or replace the agitation

dispense but does congeal ice

checked. See Section 3 for

timer as required.

into a large ball.

proper checkout procedure.

 

 

Is excess water running into the

Repair top mounted ice machine

 

dispenser from the top mounted

to reduce the amount of water

 

ice machine?

falling on the ice in the dispenser.

 

Is the bin drain clean and open?

Clean the bin drain.

 

 

 

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Manitowoc Ice Q160 Gearmotor runs, but, Dispensing paddle wheel does, Not turn, Dispenser runs but does not, Dispense ice

Q300, Q160, Q290 specifications

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