InformationHDMI Control FunctionPlaybackSetupConnectionsGetting Started Specications
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Some·function·may·not·be·used· in·some·operation·status·and·this· is·not·failure·of·the·unit.· Read·the·
description·in·this·Owner’s·Manual·for·details·on·correct·operations.
The·volume·may·differ·from·disc·to·disc.·This·is·due·to·the·differences·in·how·the·signals·are·recorded·
on·the·disc,·and·is·not·a·malfunction.
During·programmed·playback,·it·is·not·possible·to·perform·random·playback· or·to·start·playback·from·
the desired track or le.
Some·functions·are·prohibited·on·some·discs.
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Symptom Cause / Countermeasure Page
Buttons·do·not· work·
or· the· unit· stops·
responding.
Operations·may·not·be·permitted·by·the·disc.
The·safety·protection·device·may·be·activated.·Unplug·the·power·
cord·once,·and·wait·for·5-10·seconds·and·then·plug·it·in·again.
Refer·to·the·instructions·of·the·disc.
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Playable· disc· is· not·
read.
The·pickup· lens· may· be· dirty.·Before· requesting· servicing,· try·
cleaning·the· laser· pickup· with· a· commercially· available· lens·
cleaner.·(Do·not·use·a·cleaner·with·brush·because·it·may·damage·
the·lens.)
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Angle· does· not·
switch.
If·a· BD-Video· or· DVD-Video· does· not· record· multiple�� angles,·
angle·cannot·be·switched.·Also,·multiple·angles·may·be·recorded·
for specic scenes.
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Playback· does· not·
start·when·the·title·is·
selected.
Playback·may· be· prohibited· by· the· viewing· restriction· setting.·
Check·the·“Ratings”·setting·on·the·GUI·menu.
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The· password· for·
rating·level·has·been·
forgotten.
On· the· GUI· menu,· perform· the· “Other· Setup”·–· “Initialize”·
procedure.
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Symptom Cause / Countermeasure Page
No·sound·is·heard·or·
the·sound·is· hard·to·
hear.
Check·the·devices· whose·audio· is·connected·and· the·speaker·
connections.
Is·the·power·of·devices·whose·audio·is·connected·turned·on?
Is·the·input· selection·set· to·the·input· to·which· the·UD8004· is·
connected?
Is·the·audio·output·properly·selected?
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Picture· freezes·
momentarily· during·
playback.
When the disc is scratched or contaminated with ngerprints, the
disc·may·not·be·played·back·correctly.··Clean·the·disc·or·replace·
with·a·non-scratched·disc.
There·may·be·a·problem·with·the·data·recorded·on·the·disc.
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Playback· does· not·
start·even·when·1·is·
pressed,·or·starts·but·
stops·immediately.
Is·there·condensation·inside·the·player·or·on·the·disc?·(Let·set·for·
1·to·2·hours·with·the·power·off.)
When the disc is scratched or contaminated with ngerprints, the
disc·may·not·be·played·back·correctly.··Clean·the·disc·or·replace·
with·a·non-scratched·disc.
Is·the·disc·loaded·upside-down?·Load·the·disc·properly,·with·the·
side·containing·the·signals·to·be·played·facing·down.
Is·an·unplayable·disc·loaded?·
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Subtitles· are· not·
displayed.
Subtitles·cannot·be·displayed·for·BD-Video,·DVD-Video·or·DivX®·
les that do not contain subtitles.
Is·the·subtitle·setting·“Off”?·Use·a·disc·menu·or··to·set·the· ·
displayed·subtitle.
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SD· Memory· Card·
cannot·be·read.
The·format·of·the·card·does·not·match·to·this·unit· or·the·card·is·
not·compatible.·
Is·the·playback·media·mode·set·to·“SD·CARD·MODE”?
Select·“SD·CARD·MODE”·at· .
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No·return·to· start-up·
screen·when· disc· is·
removed.
There·may·be· an·internal·error.·Set· the·power·to· standby,·wait·
awhile,·then·turn·the·power·back·on.
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The· set· cannot· be·
operated· with· the·
remote·control·unit.
Aim·the·remote·control·directly·at·infrared·sensor·window·on·the·
front·of·the·unit.
Operate·within·a·distance· of·5·meters· from·the·remote· control·
sensor.
Remove·the·obstacle.
Replace·the·batteries·with·new·ones.
Insert·the·batteries·in· the·proper·direction,·checking· the·q·and·
w·marks.
Make·the·signal·code·of·the· remote·control·match·to·the·signal·
code·of·the·unit.
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Troubleshooting