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BEFORE YOU CALL
CHECK THESE POINTS | IF YOUR MAYTAG NEPTUNE® DRYER... | ||
| • | Be sure the door is latched shut. | |
Doesn’t Run | • | Be sure the power cord is plugged into a live electrical outlet. | |
| • | Check the home’s circuit breaker and fuses. | |
| • | Press the Start/Pause button again if the door is opened during the cycle. | |
| • | Check the home’s circuit breaker and fuses. | |
| • Select a heat setting, not air fluff. | ||
Doesn’t Heat | • | On a gas dryer, check that the gas supply is on. | |
| • | Clean the lint filter and exhaust duct. | |
| • | Dryer may have moved into the | |
| • Check all of the above, plus... | ||
| • | Be sure the exhaust hood at the outside of the home can open and close freely. | |
| • | Check exhaust system for lint | |
| • | Use 4” rigid metal exhaust duct. | |
Doesn’t Dry | • | Do not overload. 1 Wash load = 1 Dryer load. | |
| • | Sort heavy items from lightweight items. | |
| • | Large, bulky items like blankets or comforters may require repositioning to ensure even drying. | |
| • | Check that the washer is draining properly to extract adequate water from the load. | |
| • | Clothes load too small to tumble properly. Add a few towels. | |
| • | Check the load for objects such as coins, loose buttons, nails, etc. Remove promptly. | |
| • | It is normal to hear the dryer gas valve or heating element cycle on and off during the drying | |
Is Noisy |
| cycle. | |
• | Be sure the dryer is leveled properly as outlined in the installation manual. | ||
| • | Be sure the rubber feet are installed on the leveling legs. | |
| • | It is normal for the dryer to hum due to the high velocity of air moving through the dryer drum | |
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| and exhaust system. | |
| • Seams, pockets and other similar heavy areas may not be completely dry when the rest of the load | ||
Dries Unevenly |
| has reached the selected dryness level. This is normal. Select the “Very Dry” setting if desired. | |
• If one heavy item is dried with a lightweight load, such as one towel with sheets, it is possible that | |||
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| the heavy item will not be completely dry when the rest of the load has reached the selected dry- | |
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| ness level. Sort heavy items from lightweight items for best drying results. | |
| • Household odors such as from painting, varnishing, strong cleaners, etc. may enter the dryer with | ||
Has an Odor |
| the surrounding room air.This is normal as the dryer draws the air from the room, heats it, pulls | |
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| it through the tumbler and exhausts it to the outside. When these odors are present in the air, | |
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| ventilate the room completely before using the dryer. | |
Touchscreen is | • The contrast may need to be adjusted by pressing “Help” then selecting “Select | ||
| Preferences”. Touch “Change Monitor Contrast” and then move the block to the left or | ||
Fading |
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| right to improve the visual quality of the touchscreen. | ||
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For further assistance, call Maytag Customer Service
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call
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