Questions? Call Customer Care: 1-800-527-3339

CHAPTER 8

Understanding &

Troubleshooting

Error Messages

There are times when error messages may show on your monitor’s display window.

In the next few pages, we describe the error messages that may show on your monitor’s display window, what they mean, and what you need to do.

Message

What It

 

Means

 

Temperature is

 

too hot or too

 

cold for the

 

system to work

 

properly.

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What You Need to Do

Move your monitor and test strips to a location where the temperature is appropriate and monitor again with a new test strip. You may have to wait

for your monitor to adjust to the new temperature. Refer to your test strip instructions for use for the appropriate operating range.

If the error message appears again, contact Customer Care.

Error Messages

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MediSense ART06986 manual Understanding Troubleshooting Error Messages, Too hot or too, Cold for, Properly