MC2862 O/M.QXD 9/27/02 10:35 AM Page 16

TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before calling for service.

SYMPTOM

CAUSE

SOLUTION

 

 

 

Unit will not

AC cord not

Check AC cord

turn on.

connected.

connection.

 

 

 

Disc will not play.

CD compartment

Close CD compartment

 

not closed.

door.

 

 

 

 

Disc inserted

Reinsert disc correctly.

 

incorrectly.

 

 

 

 

 

Dirty or defective CD.

Try another disc.

 

 

 

 

Moisture

Wipe disc with soft cloth.

 

condensation on disc.

 

 

 

 

No sound.

VOLUME control

Increase volume.

 

set to minimum.

 

 

 

 

 

Defective disc.

Try another disc.

 

 

 

Erratic playback.

Dirty or defective

Clean or replace disc.

 

disc.

 

 

 

 

Time reset to “12:00”.

Battery connected

Check the battery.

 

improperly, not con-

 

 

nected or dead.

 

 

 

 

 

Clock not set.

Set the clock.

 

 

 

Alarm does not

ALARM switch is not

Set ALARM switch to the

turn on.

in correct position.

desired alarm.

 

 

 

 

Clock is not set.

Set the clock.

 

 

 

 

Alarm is not set.

Set the Alarm.

 

 

 

AM or FM, no sound.

Power is not on.

Press the POWER ON/OFF

 

 

button to turn the unit on.

 

 

 

 

VOLUME control

Increase volume.

 

set to minimum.

 

 

 

 

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Memorex MC2862 operating instructions Troubleshooting Guide, Symptom Cause Solution