Memorex MMP8568-SPT manual Troubleshooting Guide, Symptom Cause Solution, Not securely connected

TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before calling for service.

SYMPTOM	CAUSE	SOLUTION
Unit will not	Battery is low/empty.	Recharge battery as
turn on.		described on page 7.
	Power is not	See page 16 for how to turn
	turned on.	on the power.
No sound.	Headphones are not	Insert headphones.
	inserted.
	Volume is set too	Raise the volume using the
	low.	Volume + button.
	The media files	Download uncorrupted
	are corrupted.	files.
	No files are in the	Upload files to the unit as
	player.	described on pages 8-11.
The computer is not	The player is	Make sure player is
recognizing the	not securely connected.	securely connected.
player.	Computer is not	Supported OS: Windows XP
	compatible.	(SP2) with WMP10 or above.
WMA files with DRM	Incorrect downloading	See page 10 to download
can’t playback.	methods.	WMA files with DRM.

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