TROUBLESHOOTING GUIDE (CONTINUED)

 

SYMPTOM

 

CAUSE

 

SOLUTION

 

 

 

 

 

 

No buttons work.

 

The Lock feature is

 

Deactivate Lock feature as

 

 

 

 

activated.

 

described on page 16.

 

 

 

 

Unit needs to be reset

 

Reset unit and/or

 

 

 

 

or firmware needs to be

 

update firmware, see

 

 

 

 

updated.

 

pages 29-30.

 

 

Unit acting erratically.

 

Unit needs to be reset

 

Reset unit and/or

 

 

 

 

or firmware needs to be

 

update firmware, see

 

 

 

 

updated.

 

pages 29-30.

 

 

WMA files with DRM

 

Incorrect downloading

 

See pages 13-14 to

 

 

cannot playback.

 

methods.

 

download WMA files with DRM.

 

28

Page 29
Image 29
Memorex MMP8570 manual Or firmware needs to be