![](/images/new-backgrounds/1157535/15753565x1.webp)
TROUBLESHOOTING GUIDE (CONTINUED)
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| SYMPTOM |
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| POSSIBLE CAUSE |
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| POSSIBLE SOLUTION |
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| DVD |
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| The unit does not start playback. |
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| Rating level set to block the DVD. |
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| Enter your password, and/or change |
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| the rating level. |
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| DVD not inserted, or inserted |
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| Insert DVD correctly. |
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| A |
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| Make sure to insert a DVD; “DVD” will |
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| appear in the display. |
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| The disc is not placed in the guide. |
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| Place the disc on the disc tray correctly |
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| inside the guide. |
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| The disc is dirty. |
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| Clean the disc. |
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| Some functions do not operate as |
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| Some features and functions are not |
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| This is normal, try another function. |
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| stated. |
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| available on all discs. |
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| Selected language is not being |
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| If the audio or subtitle language does not |
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| This is normal, try another disc. |
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| shown in the subtitles, or spoken. |
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| appear on the disc, then the initial setting |
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| will not be seen/heard. |
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| Subtitles are not working properly. |
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| Subtitles appear only when the discs |
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| This is normal, try another disc. |
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| contain them. |
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| Subtitles not turned on. |
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| Turn the subtitles on. |
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| Angle cannot be changed. |
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| Angles may not be recorded on the disc |
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| Try another disc, or wait for a scene |
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| (see disc jacket/case), or they may only |
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| which allows a different camera angle. |
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| be recorded on certain scenes. |
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| The Rating Level password has |
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| Call the number listed on the warranty to |
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| After receiving the information, reset |
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| been forgotten. |
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| get the information to reset the |
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| the password and write it down. |
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| password. |
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| VCD (VIDEO CD) |
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| No menu playback. |
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| The VCD inserted does not have the |
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| Try another VCD. |
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| playback control. |
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FOR ADDITIONAL
PLEASE KEEP ALL PACKAGING MATERIAL FOR AT LEAST 90 DAYS IN CASE YOU NEED TO RETURN THIS PRODUCT TO YOUR PLACE OF PURCHASE OR MEMOREX.
FOR PARTS AND ACCESSORIES, CONTACT FOX INT’L AT
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