TROUBLESHOOTING GUIDE

 

 

 

 

 

 

 

 

 

 

 

 

Check the following chart before requesting service.

 

 

 

 

 

SYMPTOM

 

CAUSE

 

POSSIBLE SOLUTION

 

PAGE

 

 

 

 

 

POWER

 

 

 

 

 

 

 

No power.

 

The AC power cord is not connected.

 

Connect the AC power cord to the

 

10

 

 

 

 

AC outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

The DC car cord is not plugged into

 

Connect the DC car cord to the

 

10

 

 

 

 

the cigarette lighter socket.

 

cigarette lighter socket.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The DC car cord fuse is blown.

 

Replace fuse.

 

11

 

Although the power is on, the

 

Cassette is not inserted.

 

Insert a video cassette.

 

20

 

TV/VCR does not operate.

 

 

TIMER REC button is depressed.

 

Press the TIMER REC button.

 

22

 

 

 

 

 

 

 

 

 

 

 

 

 

Moisture condenses on the video

 

"DEW" appears on the screen. Wait

 

5

 

 

 

 

heads.

 

two or three hours until it goes off.

 

 

 

 

 

 

 

 

 

TV BROADCAST RECEPTION

 

 

 

 

 

 

 

 

TV station experiencing problems.

 

Try another channel.

 

14

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture control is not adjusted.

 

Check picture control adjustments.

 

19

 

 

 

 

 

 

 

 

 

 

Poor or no picture.

 

Possible local interference.

 

Check for source of reception

 

25

 

 

 

 

disturbance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Antenna (CATV) connector is not

 

Check CATV connection or VHF/

 

 

 

 

 

 

connected or possible

 

UHF antenna, reposition or rotate

 

11,12

 

 

 

 

localinterference.

 

antenna.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TV station experiencing problems.

 

Try another channel.

 

14

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture control is not adjusted.

 

Check picture control adjustments.

 

19

 

 

 

 

 

 

 

 

 

 

Poor or no color.

 

Possible local interference.

 

Check for source of reception

 

25

 

 

 

 

disturbance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Antenna (CATV) connector is not

 

Check CATV connection or VHF/

 

 

 

 

 

 

connected or possible local

 

UHF antenna, reposition or rotate

 

11,12

 

 

 

 

interference.

 

antenna.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TV station experiencing problems.

 

Try another channel.

 

14

 

 

 

 

 

 

 

 

 

 

Picture wobbles or drifts.

 

Antenna (CATV) connector is not

 

Check CATV connection or VHF/

 

 

 

 

connected or possible local

 

UHF antenna, reposition or rotate

 

11,12

 

 

 

 

interference.

 

antenna.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cable TV channel is scrambled.

 

Try another channel.

 

14

 

 

 

 

 

 

 

 

 

 

 

 

 

CATV connector is not connected.

 

Check all CATV connections.

 

12

 

 

 

 

 

 

 

 

 

 

No CATV reception.

 

TV/CATV Mode menu option is set to

 

Set the TV/CATV Menu option to

 

16

 

 

the TV mode.

 

the CATV mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cable TV service interrupted.

 

Contact your Cable TV company.

 

12

 

 

 

 

 

 

 

 

 

 

No reception above

 

TV/CATV Mode menu option is not

 

Make sure TV/CATV menu option is

 

16

 

 

set to the appropriate mode.

 

in the appropriate mode.

 

 

channel 13.

 

 

 

 

 

 

 

 

 

 

 

 

 

UHF antenna is not connected.

 

Check UHF antenna.

 

11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TV station experiencing problems.

 

Try another channel.

 

14

 

 

 

 

 

 

 

 

 

 

 

 

 

Antenna (CATV) connector is not

 

Check CATV connection or VHF/

 

 

 

 

 

 

connected or possible local

 

UHF antenna, reposition or rotate

 

11, 12

 

Poor or no sound.

 

interference.

 

antenna.

 

 

 

 

 

 

 

 

 

 

 

 

 

Possible local interference.

 

Check for source of reception

 

25

 

 

 

 

 

 

disturbance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MUTING button is depressed.

 

Check that MUTING button has not

 

15

 

 

 

 

 

 

been pressed.

 

 

 

 

 

 

 

 

 

 

26

 

 

 

 

 

 

 

 

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Memorex MVT2140, MVT2139 owner manual Troubleshooting Guide, Symptom Cause Possible Solution Power, TV Broadcast Reception