mermaid ventura 213/240 - Users manual Version 3.0

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10. Troubleshooting

If you have troubles using this monitor, please refer to following suggestions for troubleshooting.

If you can not fix it properly, please contact your distributor or place of purchase.

Symptom

Suggestions

Reference

 

 

 

Screen is blank

Ensure that the power cord is connected and the

None

 

monitor is on

 

“Check signal cable” message

Ensure that the signal cable is connected firmly

None

 

connected to the signal source

 

 

Ensure that the signal source is turned on

 

“Sync out of range” message

Check the maximum resolution and the

Video mode support

 

frequency of the video adapter

 

The image is too dark or bright

Adjust the brightness and contrast

 

 

 

 

Horizontal bars appear to flicker, jitter or

Adjust the “Image Control / Phase”

 

shimmer on the image

 

 

Vertical bars appear to flicker, jitter or

Adjust the “Image Control / H-Size”

 

shimmer on the image

 

 

Screen is blank

The system activates power management mode.

OSD Key function

 

Just press the PC keyboard or move

 

 

the PC mouse

 

Image is not stable and may appear to

Check the display resolution and frequency.

None

vibrate

From your PC or video board is in available mode

 

 

for your monitor. On your PC, check

 

 

“Control Panel -> Display -> Settings”

 

 

If the setting is incorrect, you may change the

 

 

setting using PC utility program.

 

Image is not centered on the screen

Adjust the “Image Position / H-Position” or V-

OSD Function and adjustment

 

Position

 

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Mermaid Technology 240, 213 user manual Troubleshooting, Symptom Suggestions Reference

240, 213 specifications

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