Service and Technical Support
*If you have a problem which you believe requires service, please call first and speak with a service technician. Many problems can be remedied over the phone without returning the unit for service.
For Technical Support Contact: Midland Radio Corporation 5900 Parretta Drive
Kansas City, Missouri 64120
Phone: (816) 241-8500
Fax: (816) 241-5713
If after talking with technical support you still feel your unit needs to be returned for service, follow the below instructions:
1.Pack the unit in its original box and packing.Then pack the original box in a suitable shipping carton. Caution: Improper packing may result in damage during shipment.
2.Include the following:
a.full description of any problems
b.daytime telephone number, name & address
3.For warranty service include a photocopy of the bill of sale from an authorized dealer or other proof of purchase showing the date of sale.
4.You do not need to return accessory items (Fused DC power cord, mounting hardware, Owners Guide) unless they might be directly related to the problem.
5.A flat rate of $55.00 will apply to repairs not covered by warranty or units that are over three years old. Send only cashier’s check, money order or Master Card or Visa card number.
Send to:
Midland Radio Corporation
5900 Parretta Drive
Kansas City, Missouri 64120
Accessories
Accessories can be purchased at www.midlandradio.com or fill in the form on the following page and mail it to our address.
18-2442
CENTER LOAD MAGNETIC MOUNT
MOBILE CB ANTENNA
•Center loaded with
•Relief spring for minimizing whip damage
•
•Prewired, includes cable, connector
•$17.99
18-258
WINDOW MOUNT 27 MHz CB ANTENNA
•Special process transfers energy from one side of glass to the other without the need of wires.
•Simple to install
•Rod is
•$19.99
21-404C
CB EXTENSION SPEAKER
•3” Dynamic speaker with switchable noise filter
•
•Swivel base
•
•$19.99
S77038127
ACCESSORY CB MICROPHONE
•6 ft Heavy Duty Cable
•
•$15.00
8 | www.midlandradio.com |
