Service and Technical Support

*If you have a problem which you believe requires service, please call first and speak with a service technician. Many problems can be remedied over the phone without returning the unit for service.

For Technical Support Contact:

Midland Radio Corporation

5900 Parretta Drive

Kansas City, Missouri 64120

Phone: (816) 241-8500

Fax: (816) 241-5713

E-mail: mail@midlandradio.com Web site: www.midlandradio.com

If after talking with technical support you still feel your unit needs to be returned for service, follow the below instructions:

1.Pack the unit in its original box and packing. Then pack the original box in a suitable shipping carton.

Caution: Improper packing may result in damage during shipment.

2.Include the following:

a.Full description of any problems

b.Daytime telephone number, name & address

3.For warranty service include a photocopy of the bill of sale from an authorized dealer or other proof of purchase showing the date of sale.

4.You do not need to return accessory items (USB Cable,

Various Mounts, Batteries and Owners Guide) unless they might be directly related to the problem.

5.A flat rate of $40.00 will apply to repairs not covered by warranty or units that are over one year old. Send only cashier’s check, money order, Master Card or Visa card number.

Limited Warranty

Midland Radio Corporation will repair or replace, at its option without charge, any Midland XTC-100/150 action camera which fails due to a defect in material or workmanship within ONE Year following the initial consumer purchase. This warranty does not apply to accidents of any kind, exposure to pressure, extreme temperatures, and submersion water damage as this product is water resistant but not waterproof, battery leak or abuse. Accessories have a 90 day warranty from date of purchase, including any mounts and cables. This warranty does not include the cost of labor for removal or re-installation of the product in a vehicle or other mounting. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Note : The above warranty applies only to merchandise purchased in the United States of America or any of the territories or possessions thereof, or from a U.S. Military exchange.

Accessories

Accessories can be purchased at www.midlandradio.com or fill in the

form on the following page and mail it to our address.

XTA101

XTA106

Windshield Suction Cup Mount

Tree Mount

• Durable suction cup sticks to

• Mount can be screwed into

anything and stays in place.

a tree at many different.

• $29.99

angles.

 

• $19.99

XTA102

XTA107

Handlebar Mount

Visor Mount

• Durable strap mount fits

• Clips onto the bill of a hat.

all sizes of handlebars.

• $19.99

• $19.99

 

XTA103

XTA108

Standard Mount

Bow Mount

• Heavy duty adhesive

• Screws into the stabilizer.

mount for helmets.

on a bow.

• $19.99

• $19.99

XTA104

XTA301

Vented Helmet Strap Mount

Submersible Case

• Watertight case allows for

• Velcro strap mounts on

under water use of the

vented helmets.

camera.

• $14.99

• Has double track mount

 

 

system so camera

XTA105

can still be used with

accessories.

Goggle Mount

• $29.99

• Mounts on the strap of

 

goggles.

 

• $19.99

 

English François

www.midxtc.com

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Midland Radio XTC-150, XTC-100 owner manual Service and Technical Support, Limited Warranty, Accessories