Midland Radio XTC-200 Service and Technical Support, FCC Information, Limited Warranty

Service and Technical Support

*If you have a problem which you believe requires service, please call first and speak with a service technician. Many problems can be remedied over the phone without returning the unit for service.

For Technical Support Contact:

Midland Radio Corporation

5900 Parretta Drive

Kansas City, Missouri 64120

Phone: (816) 241-8500

Fax: (816) 241-5713

E-mail: mail@midlandradio.com

Web site: www.midlandusa.com

If after talking with technical support you still feel your unit needs to be returned for service, follow the below instructions:

1.Pack the unit in its original box and packing. Then pack the original box in a suitable shipping carton.

Caution: Improper packing may result in damage during shipment.

2.Include the following:

a.Full description of any problems

b.Daytime telephone number, name & address

3.For warranty service include a photocopy of the bill of sale from an authorized dealer or other proof of purchase showing the date of sale.

4.You do not need to return accessory items (USB Cable,

Various Mounts, Batteries and Owners Guide) unless they might be directly related to the problem.

5.A flat rate of $40.00 will apply to repairs not covered by warranty or units that are over one year old. Send only cashier’s check, money order, Master Card or Visa card number.

FCC Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by MIDLAND RADIO CORPORATION could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with instructions, it may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase separation between equipment and receiver. Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help

Limited Warranty

Midland Radio Corporation will repair or replace, at its option without charge, any Midland XTC-200 action camera which fails due to a defect in material or workmanship within ONE year following the initial consumer purchase. This warranty does not apply to accidents of any kind, exposure to pressure, extreme temperatures, and submersion water damage as this product is water resistant but not waterproof, battery leak or abuse. Accessories have a 90 day warranty from date of purchase, including any mounts and cables. This warranty does not include the cost of labor for removal or re-installation of the product in a vehicle or other mounting. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Note : The above warranty applies only to merchandise purchased in the United States of America or any of the territories or possessions thereof, or from a U.S. Military exchange.

8 www.midlandusa.com