After Sales Service

Repairs

In the event of a fault which you cannot easily fix yourself, please contact the Miele Technical Service Department.

￿When contacting the Technical Service Department, please quote the model and serial number of your appliance.

These are shown on the data plate which is visible when the grease filters are removed.

MieleCare

(USA only)

MieleCare, our Extended Service Contract program, gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership. MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts. Only genuine Miele parts installed by factory trained professionals can guarantee the safety, reliability, and longevity of your Miele appliance.

Please note that unless expressly approved in writing by Miele’s Service department, Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele. Our goal is to prevent unauthorized (and untrained) service personnel from working on your Miele products, possibly doing further damage to them, you and/or your home.

To learn more about MieleCare Extended Service Contracts, please contact your appliance dealer or visit us online at:

http://mieleusa.com/mielecare

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Miele DA 398-5, DA 399-5 installation instructions After Sales Service, Repairs, MieleCare

DA 398-5, DA 399-5 specifications

The Miele DA 398-5 and DA 399-5 are part of Miele’s premium range of range hoods, designed to elevate both functionality and aesthetics in the modern kitchen. These models showcase a blend of innovative technology, high-quality materials, and user-friendly features, making them an excellent choice for culinary enthusiasts and home chefs alike.

One of the standout features of both the DA 398-5 and DA 399-5 is their efficient airflow performance. With powerful extraction capabilities, these range hoods effectively remove smoke, steam, and odors, ensuring a fresh cooking environment. They are equipped with advanced motor technology, which allows them to operate quietly while maintaining optimal air quality.

The design of both models is sleek and contemporary, making them suitable for a variety of kitchen styles. The stainless steel finish not only enhances the visual appeal but also contributes to easy cleaning and maintenance. The units feature a seamless, wall-mounted design that provides an unobtrusive look while delivering powerful performance.

Another notable characteristic is the integrated lighting. The range hoods are equipped with energy-efficient LED lights that illuminate the cooking area, allowing users to see their culinary creations clearly. This feature adds practicality while also contributing to the overall ambiance of the kitchen.

In terms of user control, the DA 398-5 and DA 399-5 come with intuitive touch controls, enabling easy adjustments to speed settings and lighting. The models offer various fan speeds, allowing users to customize the extraction intensity based on their cooking needs.

Both range hoods also utilize Miele’s advanced filtering system. The washable stainless steel grease filters are designed to capture cooking residues effectively while being easy to clean and maintain. Additionally, optional charcoal filters can be added for those who prefer recirculation, ensuring that even the strongest odors are neutralized.

An important technological advancement in these models is the automatic filter saturation indicator. This feature alerts users when the filters need cleaning or replacement, ensuring the range hood operates at peak efficiency at all times.

In conclusion, the Miele DA 398-5 and DA 399-5 combine sophisticated design with cutting-edge technology, making them a perfect addition to any modern kitchen. Their powerful performance, ease of use, and emphasis on maintaining a clean and inviting space set them apart as top choices in the world of kitchen ventilation. These range hoods are more than just functional appliances; they represent Miele's commitment to quality and innovation in home cooking appliances.