Problem solving guide
Repairs to electrical appliances should only be carried out by a suitably qualified and competent person in strict accordance with current local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.
Some minor problems can be corrected without contacting Miele.
What to do if . . .
. . . the appliance does not get cool.
^Check whether the appliance has been switched on. The temperature display must be lit up.
^Check that the plug is correctly inserted into the socket and switched on.
^Check that the fuse is not defective and that the mains fuse has not tripped. If it has, contact the Miele Service Department.
.. . the door will not open because it has been opened and closed too many times in succession.
This is not a fault. The suction caused by opening and closing the door is preventing the door from opening. Wait a few minutes and then try again. It should now open without force.
.. . the temperature inside the appliance is too low.
^Turn the temperature to a higher setting.
^Super freeze has not yet switched itself off. The Super freeze function switches itself off automatically after approx. 65 hours.
.. . the appliance is switching in too frequently and for too long.
^Check whether the ventilation gaps have been covered over or become dusty.
^Check whether the metal grille (heat exchanger) at the back of the appliance has become too dusty.
^The door has been opened too frequently, or a large amount of fresh food has been put in at once for freezing.
^Check that the door has been closed properly.
. . . the compressor runs continuously.
To save energy, the compressor runs at a lower speed, but for longer, when less cooling is required.
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