Frequently asked questions
Issue | Possible fault | Solution |
Glasses are | Detergent ingredients have | Use a different detergent. |
discolored and the | been deposited on the |
|
film cannot be wiped | glasses. |
|
off. |
|
|
Glasses are dull and | Glasses are not dishwasher | There is no remedy. Only |
discolored and have | safe. | wash dishwasher safe |
a film which cannot |
| glasses in the dishwasher. |
be wiped off. |
|
|
Tea or lipstick stains | The wash temperature of | Select a program with a |
have not been | the selected program was | higher temperature. i.e. |
completely removed. | too low. | Normal, Heavy Soil. |
| The detergent has a low | Use a different detergent. |
| bleaching effect. |
|
Plastics are | Natural dyes e.g. from | Use more detergent, see |
discolored. | vegetables may be the | "Adding detergent". |
| cause. Not enough |
|
| detergent was used to | Discoloration is permanent. |
| break down natural dyes. |
|
There are rust stains | The affected items are not | There is no remedy. Only |
on cutlery. | corrosion resistant. | wash dishwasher safe |
|
| cutlery in the dishwasher. |
| No "Rinse" program was run | Start the "Short" program |
| after refilling salt. Salt | without a load after refilling |
| residuals got in the wash | salt. |
| cycle. |
|
| The salt container lid was | Reseat and screw the lid on |
| not screwed on properly. | firmly. |
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