Frequently asked questions
All repairs should be performed by a trained technician in strict accordance with national and local codes. Any repairs or maintenance performed by unqualified personnel could be dangerous.
Some minor problems can be fixed without a service call.
What if ...
... the burners do not ignite after several attempts?
Check if:
^the burners are assembled correctly.
^the gas valve is open.
^the burners are dry and clean.
^the flame holes in the burners are clean and unblocked.
^the igniters are wet.
^the cooktop is plugged in and that the circuit breaker has not tripped. If lack of power is the problem, the cooktop can be lit with a match. See "Using the cooktop during a power failure".
... the flame goes out after being lit?
^Check whether the burners are assembled correctly.
^Make sure the gas holes in the burner ring are clean and open.
... the igniters no longer work?
^Check that there is no residue between the ignitor and the burner.
^Make sure the ignitor is dry.
... the flame appears different than usual?
^Check whether the burners are assembled correctly.
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