Problem solving guide
Repairs may only be carried out by a suitably qualified and competent person in accordance with national and local safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.
Some minor problems can be corrected without contacting Miele.
Please note: A
What to do if . . .
. . . a programme will not start.
Check whether,
^the appliance door is closed properly.
^the system lock has been activated (see "System lock").
^"door" appears in the display. The door has not been opened for a long time (approx. 20 minutes). See "door" message.
^the appliance is plugged into the mains supply and switched on at the socket.
^the mains fuse has tripped because the mains voltage or another appliance is faulty (disconnect the appliance from the mains supply and call a qualified electrician or Miele. See "After sales service".).
. . . a noise can be heard after a cooking programme.
This is not a fault.
The cooling fan will continue to run for a while after the oven has been switched off to prevent any humidity building up in the oven, on the control panel or on the oven housing unit.
It will switch off automatically.
. . . the display does not light up.
Check whether,
^the time of day display has been switched off (press and hold the m button for a few seconds).
^the time of day display has been programmed to switch off at night.
. . . the turntable does not turn smoothly.
^Check whether the area underneath the roller ring is clean.
^Check whether the surfaces between the turntable and the carrier are clean.
Remove any soiling.
. . . food is not adequately defrosted, heated or cooked at the end of the selected cooking duration.
^Check whether the correct power level was selected for the duration set.
The lower the power level, the longer the duration required.
^Check whether the programme has been interrupted and not restarted.
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