Miele Premier 520 operating instructions General problems or an unsatisfactory wash result

Problem solving guide

General problems or an unsatisfactory wash result

Problem	Possible cause	Remedy
The machine shakes	The machine feet are not	Level the machine (see
during the spin cycle.	level.	"Installation").
The laundry has not	The machine detected an	Include both large and
been spun properly and	imbalance during the final	small items in the load as
is still wet.	spin and reduced the	this will give better
	spin speed automatically.	distribution.
The laundry has not	The spin speed selected	Select a higher spin
been spun satisfactorily.	was too low.	speed next time.
The pump makes	This is not a fault! These noises occur at the end of
strange noises.	a pump sequence as a normal part of the operation.
There is a lot of	The water pressure is too	– Clean the water inlet
detergent residue in the	low.	filter.
detergent drawer.		– Select Water plus.
	Powder detergent used	Add washing powder
	with water softeners can	and then add the water
	be sticky.	softener.
Fabric conditioner is not	The siphon is either	Clean the siphon, see
completely dispensed or	incorrectly positioned or	"Cleaning and care -
too much water remains	clogged.	Cleaning the detergent
in the § compartment.		drawer".
When laundry is dry it	Too vigorous wash	Programme in gentle
feels hard to the touch.	action.	action and more water.
	Not enough detergent	Increase detergent dose
	used.	to prevent limescale
		build up in laundry.
	No fabric conditioner	Use fabric conditioner in
	used.	last rinse.

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