Problem solving guide

Problem

Possible cause

Remedy

Liquid detergent

Liquid detergents do

– Use a general purpose washing

does not give the

not contain bleaching

machine powder containing a

required result.

agents. They do not

bleaching agent.

 

remove fruit, coffee

– Pour stain removers into compart-

 

and tea stains.

ment j of the dispenser drawer

 

 

and liquid detergent into a

 

 

dispenser ball.

 

 

– Never put stain removers and

 

 

liquid detergent together in the

 

 

dispenser drawer.

Grey, greasy

Insufficient amounts of

– Add more detergent.

particles cling to

detergent were used

– Before washing the next load run

washed laundry.

to break down the

a Cottons 95°C programme with

 

particles of grease in

powder detergent but without a

 

heavily soiled laundry.

load.

A stale smell is

Low temperature

Before washing the next load run a

in the drum and

washing.

Cottons 95°C programme with

on laundry.

 

powder detergent but without a load.

There are white

The detergent

– Try and brush off the residues with

residues which

contained compounds

a soft brush once the laundry is

look like powder

(zeolites) to aid water

dry.

detergent on

softening which are

– Use a liquid detergent to wash

dark coloured

not soluble in water.

dark coloured textiles. Liquid

laundry.

These have ended up

detergents usually contain no

 

on the laundry.

zeolites.

Machine is

Machine connected to

Connect machine to mains water

constantly over-

a water softener.

and dose detergent for hard water.

foaming/excess

Too much detergent

Reduce detergent.

detergent light is

was used.

 

on.

Too little detergent

Increase detergent slightly to bring

 

 

was used.

back foam suppressant ingredients.

Clothes are

Programme was

Reduce quantity of clothes in drum.

coming out

overloaded.

 

creased.

The wrong

– Check care labels with section

 

programme was used.

"How to wash correctly".

 

 

– Use easy iron conditioners.

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Miele Premier 520 Problem Possible cause Remedy Liquid detergent, Does not give, Required result, Grey, greasy, Drum

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