Lenovo 20CD0033US manual Preventing problems

Installing the Windows 8.1 operating system . . .	63
Installing device drivers	64
Using the ThinkPad Setup program	64
Main menu	65
Config menu	65
Date and Time menu	67
Security menu	67
Startup menu	71
Restart menu	73
Updating the UEFI BIOS	73
Using system management	73

Chapter 8. Preventing problems . . .	75
General tips for preventing problems	75
Making sure device drivers are current	76
Taking care of your computer	77
Cleaning the cover of your computer . . . .	78
Chapter 9. Troubleshooting computer
problems	81
Diagnosing problems	81
Troubleshooting	81
Computer stops responding	81
Spills on the keyboard	82
Error messages	82
Errors without messages	84
Beep errors	85
Memory module problems	85
Networking problems	85
Problems with the keyboard and other pointing
devices	87
Problems with the display and multimedia
devices	87
Battery and power problems	92
Problems with drives and other storage
devices	94
A software problem	95
Problems with ports and connectors . . . .	95
Chapter 10. Getting support	97
Before you contact Lenovo	97
Getting help and service	97
Using diagnostic programs	98
Lenovo Support Web site	98
Calling Lenovo	98
Purchasing additional services	99

Appendix A. Regulatory

information . . . . . . . . . . . . . 101

Wireless related information	101
Location of the UltraConnect wireless
antennas	102
Locating wireless regulatory notices . . . .	102
Export classification notice	103
Electronic emission notices	103
Federal Communications Commission
Declaration of Conformity	103
Industry Canada Class B emission compliance
statement	103
European Union - Compliance to the
Electromagnetic Compatibility Directive . . .	104
German Class B compliance statement . . .	104
Korea Class B compliance statement . . . .	105
Japan VCCI Class B compliance statement . . 105
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase	105
Lenovo product service information for
Taiwan	105
Eurasian compliance mark	105

Appendix B. WEEE and recycling statements . . . . . . . . . . . . . 107

Important WEEE information . . . . . . . . . 107

Japan recycling statements . . . . . . . . . 107

Recycling information for Brazil . . . . . . . . 108

Battery recycling information for the European

Union . . . . . . . . . . . . . . . . . . 108

Battery recycling information for Taiwan . . . . . 109

Battery recycling information for the United States

and Canada . . . . . . . . . . . . . . . . 109

Recycling information for China . . . . . . . . 109

Appendix C. Restriction of Hazardous Substances Directive (RoHS) . . . . 111

European Union RoHS	111
China RoHS	111
Turkish RoHS	111
Ukraine RoHS	112
India RoHS	112

Appendix D. ENERGY STAR model information . . . . . . . . . . . . . 113

Appendix E. Notices . . . . . . . . . 115

Trademarks . . . . . . . . . . . . . . . . 116

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