Frequently asked questions

 

 

 

 

 

 

 

General issues with the washer

 

 

 

 

 

 

 

Issue

Possible cause

Solution

The "Oversudsing"

The machine has

Use less detergent in the

indicator lights.

oversudsed.

next wash program.

The Main wash"

There is a fault.

Restart the program.

indicator flashes.

 

If the fault message appears

 

 

again, call Miele’s Technical

 

 

Service Department.

The washer shakes

The washer’s four feet

Level the machine (see

during the spin cycle.

are not resting evenly

Installation Instructions.)

 

on the floor.

 

There are unusual

There is no fault. Lapping sounds at the beginning

sounds coming from the

and end of the pump process are normal.

drain pump.

 

 

A large amount of

The water pressure is

– Clean the water intake

detergent residue

too low.

hose filter under running

remains in the

 

water and carefully

dispenser drawer.

 

remove any large

 

 

particles.

 

 

– Select the "Sensitive"

 

 

button.

The fabric softener is

The siphon tube is

Clean the siphon tube (see

not completely

incorrectly positioned

"Cleaning and care-

dispensed, or too much

or clogged.

"Cleaning the detergent

water remains in the

 

dispenser drawer").

fabric softener

 

 

compartment §.

 

 

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Miele W 1215 operating instructions General issues with the washer