Frequently asked questions

The program was interrupted and a fault message appears.

Issue

Possible cause

Solution*

The buzzer sounds, and

The drain is blocked.

Clean the drain pump and

the "Drain" indicator

 

lint trap. See "Washer care -

flashes.

 

Cleaning the drain pump

"- - -". appears in the

 

and lint trap".

display.

The drain hose is too

The maximum drain pump

 

high.

height should not exceed 4ft.

 

 

(1.2 m).

The buzzer sounds, and

The water intake is

Check to determine if:

the "Intake" indicator

blocked.

– the water valve is open.

flashes.

 

– the inlet hose is kinked.

"- - -". appears in the

 

The inlet hose filter is

Clean the filter under running

display.

dirty.

water and carefully remove

 

 

 

any large particles.

The buzzer sounds, and

There is a fault.

Call the Miele Service

the "Intake" and "Drain"

 

Department.

indicators flash.

 

 

"- - -". appears in the

 

 

display.

 

 

The buzzer sounds and

There is a fault.

Restart the program.

the "Soak" and "Rinse"

 

If the fault message appears

indicators flash. "- - -".

 

again, call Miele’s Technical

appears in the display.

 

Service Department.

*To turn off the fault message: Turn off the washer using the "On/Off" button.

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Miele W 1215 operating instructions Program was interrupted and a fault message appears