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| Problem solving guide |
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An unsatisfactory wash result |
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Problem | Possible cause |
| Remedy |
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Liquid detergent | Liquid detergents | – | Use a general purpose |
does not give the | usually contain no |
| detergent containing a |
required result. | bleaching agents. |
| bleaching agent. |
| They do not remove | – | Pour stain removers into |
| fruit, coffee and tea |
| compartment of the |
| stains. |
| dispenser drawer and liquid |
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| detergent into a dispenser ball. |
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| – | Never put stain removers and |
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| liquid detergent together in the |
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| dispenser drawer. |
Grey, greasy | Insufficient amounts of | – | Use more detergent. |
particles cling to | detergent were used | – | Before washing the next load |
washed laundry. | to break down the |
| run a Cottons 95°C programme |
| particles of grease in |
| with powder detergent but |
| heavily soiled laundry. |
| without a load. |
A stale smell is in | Low temperature | – | Before washing the next load |
the drum and on | washing. |
| run a Cottons 95°C programme |
laundry. |
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| with powder detergent but |
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| without a load. |
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White residues | The detergent | – | Try and brush off the residues |
which look like | contained compounds |
| with a soft brush once the |
powder detergent | (zeolites) to aid water |
| laundry is dry. |
are seen on dark | softening which are | – | Wash dark textiles using a |
textiles after | not soluble in water. |
| detergent which contains no |
washing. | They have ended up |
| zeolites. Liquid detergents |
| on the laundry. |
| usually contain no zeolites. |
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| – | Use the Dark garments |
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| programme. |
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Clothes are coming | Programme was | – | Reduce quantity of clothes in |
out creased. | overloaded. |
| drum. |
| The wrong | – | Check care labels and the |
| programme was used. |
| programme chart. |
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| – | Use easy iron conditioners. |
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