7-2
1. When This Type of Copy is Produced
Troubleshooting Chapter 7
Symptom Possible Cause Action
The Edge of the Copy is dirty. The Original Pad or Document
Feed Belt is dirty. Wipe the Original Pad or
Document Transport Belt clean
with a soft cloth dampened with
mild detergent. ☞ p. 8-7
You have selected a paper size
larger than the original. (Zoom
Ratio is set at full size 100%)
Select the same copy paper size
as the original. ☞ p. 3-9
Or, use the Auto Size Mode to
enlarge the copy to the
appropriate size. ☞ p. 3-13
The original is not placed in the
correct position. (Zoom Ratio is
set at full size 100%.)
Select the Paper Tray that is
loaded in the same direction as
the original. ☞ p. 3-9
Or, reload the paper in the same
direction as the original. ☞ p. 6-1
The reduction ratio selected is not
in accord with the copy paper
size. (When doing manual
reduction copying.)
Select the zoom ratio according to
the copy paper size. ☞ p. 3-13
Or, use the Auto Size Mode to
reduce the copy to the appropriate
size. ☞ p. 3-13
The Image on the Copy is not
aligned properly. The original is not placed in the
correct position. Place the original correctly on the
Glass against the Width Scale.
☞ p. 3-3
Or, load it onto the Duplexing
Document Feeder correctly along
the Document Guide Plates.
☞ p. 3-6
The originals may not be suitable
for use in the Duplexing
Document Feeder. (When
Duplexing Document Feeder is
being used.)
Raise the Duplexing Document
Feeder and place the originals on
the Glass one at a time, instead of
using the Duplexing Document
Feeder. ☞ p. 3-3
The Original Glass is dirty.
(When Duplexing Document
Feeder is being used.)
Wipe the Glass clean with a soft
dry cloth. ☞ p. 8-8
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