Mitel 3000 manual Frequently Asked Questions

Frequently Asked Questions

Q:What type of phones can be used on the Mitel 3000 Communications System?

A:The Mitel 3000 supports digital, single-line,VoIP telephones and VoIP softphones. .

Q:What types of phones does the Mitel 3000 Communications System have?

A:There are four system phones available for the Mitel 3000: the Mitel 4110 Telephone, Mitel 4120 Telephone, Mitel 5120 IP Phone and INT 1400 –

4 button cordless phone. The 4110 Telephone is a full display phone that include eight programmable buttons. The 4120 Telephone includes 16 programmable buttons, a backlit display, and supports the optional DSS Console which provides an additional 32 programmable buttons. The 5120 IP system phone offers 16 programmable keys and remote extension capability (requires Broadband Module). The INT 1400 provides up to 4 line key appearances and access to the Mitel 3000 desktop features. In addition, the 5110 Softphone is also an option and is included in the Mitel 3000 Unified Communications Package.

Q: Is there a DSS available for the Mitel 3000 Communications System?

A:Yes. The DSS Console which provides an additional 32 programmable keys is available as an option to the 4120 Telephone. The 4120 Telephone is the only telephone that will support the DSS Console.

Q: Can features be programmed on cordless / single-line phones?

A:Yes. All features have a code which will activate them from a cordless or single-line telephone. There is a comprehensive list of these features both in the phone quick reference guides (which can be kept beside the single-line phone for easy reference) and in the administrator’s guide.

Q:Can the digital phones be set for hands-free answering and headset mode?

A:Yes. There is a speakerphone button on the 4110 Telephone, 4120 Telephone and 5120 IP Phone which will enable hands-free answering. There is a headset port on the digital phones and an auto-detect feature so that the phone automatically goes into headset mode once a headset has been connected to the phone.

Q:How many languages does the Mitel 3000 Communications System support?

A: Mitel 3000 supports three languages – Spanish, English and French.

Q: How many system and personal speed dials can be programmed?

A:Up to 500 system speed dials may be programmed and up to 30 personal speed dials may be programmed per extension.

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